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The multicooker does not turn on: reasons and what to do?


Today, every house­wife has house­hold helpers in the kitchen. These include meat grinders, blenders, toast­ers, microwave ovens, etc. But they can sud­den­ly stop work­ing. For exam­ple, what to do if the mul­ti­cook­er does not turn on.

Multicooker model

What could be the rea­sons and how to solve them?

Possible reasons

There may be sev­er­al of them:

  • incor­rect oper­a­tion;
  • low mains volt­age;
  • lack of ten­sion;
  • the plug is not insert­ed into the sock­et;
  • con­tacts are dirty;
  • micro­cir­cuits are faulty;
  • turned off, shows an error;
  • ther­mo­stat mal­func­tion.

Let’s take a look at these rea­sons in more detail.


When using for the first time, care­ful­ly read the instruc­tions pro­vid­ed by the man­u­fac­tur­er. Per­haps you just placed the bowl in the slow cook­er incor­rect­ly. The pro­tec­tion sys­tem of the elec­tri­cal appli­ance has worked uncon­di­tion­al­ly and there­fore the mul­ti­cook­er does not turn on.


  1. unplug the plug from the sock­et;
  2. open the lid;
  3. place the bowl cor­rect­ly;
  4. turn it on again.

Also, in addi­tion to an incor­rect­ly installed bowl, anoth­er prob­lem is pos­si­ble. When, in the process of cook­ing in a Polaris mul­ti­cook­er, despite using it accord­ing to the instruc­tions, the device turned off and stopped respond­ing to but­ton press­es. The fact is that after the end of the cook­ing process, the device auto­mat­i­cal­ly switch­es to the heat­ing mode.

How to solve this prob­lem:

  1. Use the REKEEP or CANCEL but­ton. Hold it down for a few sec­onds. The con­trol device is not work­ing at this time, so turn­ing off is pos­si­ble only with the help of this but­ton.
  2. Pulling the plug from the net­work will not help. The Polaris mul­ti­cook­er has a built-in mem­o­ry, so there is no pro­gram reset.

If it was not pos­si­ble to fix the prob­lem and the device still does not turn on, you should con­tact the mas­ters. The repair cen­ter will help you.

Low mains voltage or lack of it

Anoth­er rea­son why the mul­ti­cook­er does not turn on. The cause of the mal­func­tion in this case lies in the insta­bil­i­ty of the mains volt­age. This is due to volt­age fluc­tu­a­tions. Unfor­tu­nate­ly, this can­not but affect the oper­a­tion of elec­tri­cal appli­ances (mul­ti-cook­ers).

If you find that the mul­ti­cook­er does not turn on, check the pow­er sup­ply in the room. To do this, just turn on the light.

Solu­tion: check the volt­age and make sure the elec­tric­i­ty is tem­porar­i­ly off. After wait­ing for it to be served, you can find out if this was the rea­son for the non-work­ing mul­ti­cook­er.

Plug not plugged in

If you find that the mul­ti­cook­er does not turn on, take your time and check the cord of the device. Per­haps it is not includ­ed in the net­work and noth­ing ter­ri­ble has hap­pened.

The solu­tion is sim­ple: Insert the plug into the near­est sock­et.

Contacts dirty

Due to care­less han­dling, liq­uid and bulk prod­ucts often get inside the mul­ti­cook­er: salt, var­i­ous cere­als, sug­ar.

Solu­tion: dis­as­sem­ble the mir­a­cle saucepan and remove bulk mate­r­i­al.

Self-repair sequence in case of contaminated contacts

  1. Dis­as­sem­ble the mul­ti­cook­er.
  2. Unscrew the screws that hold the saucepan lid (they are locat­ed in the vis­i­ble area).

After remov­ing the cov­er, the micro­cir­cuits locat­ed inside will open to the eye.

Repair of the multicooker when the contacts are dirty

  1. To remove loose mate­ri­als, turn the saucepan upside down (just be very care­ful) and shake gen­tly.
  2. Loosen the screws locat­ed on the bot­tom cov­er. The action is intend­ed to dis­con­nect the cable that con­nects the two boards: the soft­ware board and the board of the device itself.
  3. Remove the heat­ing ele­ment. Before doing this, unscrew the screws and the mount­ing plate around it.
  4. You may also need to unscrew the ther­mome­ter, which per­forms the func­tion of tem­per­a­ture con­trol.

Points 4 and 6 allow the mas­ter to get to the chips.

Chip repair

Look­ing close­ly at the micro­cir­cuits, one can notice the fol­low­ing phe­nom­e­na:

  • swollen capac­i­tors;
  • ordi­nary soot;
  • vio­la­tions of the sol­dered seams;
  • black­ened resis­tors.

Chip repair process

The dam­aged ele­ment must be replaced with a new one.

Thermal fuse blown

Due to a pow­er surge, the fuse that reg­u­lates the tem­per­a­ture often burns out. To return the device to a work­ing state, you need to change the ele­ment. Dis­as­sem­ble the device as fol­lows:

  1. Loosen the retain­ing screws.
  2. Find the heater in the mid­dle.
  3. There is a but­ton on the device that needs to be dis­as­sem­bled.
  4. When pars­ing, you can see the wires of orange or black.
  5. A fuse is locat­ed under the wire insu­la­tion tube.
  6. The burnt ele­ment is bit­ten with wire cut­ters (the clos­er to the body, the bet­ter).
  7. The ele­ment is replaced with a new one.

Often the fuse fails in Red­mond mul­ti­cook­ers. When you cook for a long time, Red­mond does not with­stand over­heat­ing and the ele­ment breaks.

A few words about the Scar­lett saucepan. With this man­u­fac­tur­er, the most intense heat­ing occurs on the “fry­ing” pro­gram. Dur­ing cook­ing, you need to take care of the tight fit of the pan to the heat­ing ele­ment. Oth­er­wise, an air space is formed between the ele­ments and the fuse will def­i­nite­ly blow.

Displaying an error message

It is pos­si­ble that the mul­ti­cook­er turned off dur­ing oper­a­tion and the “E” index plus a num­ber lit up on the dis­play. “E” means an error, and the index — a prob­lem.

Displaying an error message

Some errors are under­stand­able to the aver­age user. But there are those that only a spe­cial­ist knows and can explain.

It hap­pens that sym­bols (E1, E2, E3) are vis­i­ble on the dis­play. This means that the device con­tains mois­ture. To restore its work, you just need to dry the device. A few hours will be enough. When dry­ing the pan, do not for­get to remove the cable cord from the net­work.

Note that dif­fer­ent mod­els of mul­ti­cook­ers have a dif­fer­ent error index, so read the instruc­tions care­ful­ly.

Proper operation

It is very impor­tant to use the mul­ti­cook­er in full com­pli­ance with the rec­om­men­da­tions spec­i­fied in the man­u­fac­tur­er’s instruc­tions. Par­tic­u­lar atten­tion should be paid to the sequence of lay­ing prod­ucts in a mir­a­cle saucepan:

  1. We take out the bowl.
  2. We lay the prod­ucts intend­ed for the dish.
  3. We put the bowl in the mul­ti­cook­er.

This sequence must not be bro­ken. If you sim­ply put the food in the saucepan installed in the mul­ti­cook­er, then the liq­uid may get inside the device. Then you can again get the prob­lem that the mul­ti­cook­er has stopped turn­ing on.

Additional reasons why the device will not turn on

  1. Clogged valve. Quite a com­mon occur­rence. Steam escapes through the valve. If block­ages inter­fere with its exit, then the vaporous medi­um accu­mu­lates inside the device and it is more like­ly that over­heat­ing will occur.
  2. Wrong pro­gram select­ed. Each recipe has its own pro­gram. If you set it incor­rect­ly, then dur­ing the cook­ing process there may not be enough liq­uid or the mir­a­cle saucepan will not be able to process a large amount of food.
  3. The bowl is deformed. The mar­riage is most like­ly fac­to­ry, so you need to return the device under war­ran­ty. Very often they fail due to fac­to­ry defects of the Maxwell mul­ti­cook­er.

If noth­ing helps and you decide to take the device for repair, then before that, check your actions accord­ing to the fac­to­ry instruc­tions. Con­sid­er each item care­ful­ly and do some self-eval­u­a­tion. Per­haps you will find the cause your­self and you will no longer have to repair the equip­ment.

Home appliance repair video

You can view a detailed mul­ti­cook­er repair les­son at the link

The les­son con­tains use­ful infor­ma­tion on how to dis­as­sem­ble the mul­ti­cook­er, where the fuse is locat­ed, how to check and change it. After watch­ing the video, you will repair your device your­self.

Now you know why mul­ti­cook­ers do not turn on and how to solve com­mon prob­lems. If the prob­lem has not been resolved, a home appli­ance repair ser­vice can always help.

See also: What is bet­ter mul­ti­cook­er or dou­ble boil­er?






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