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If you’ve ever had to solve computer problems over the phone, then you know how difficult it can be to remotely control the actions of another person. The problem can be solved elementarily, but an inexperienced user often does not understand your explanations. At such moments, you just dream of getting into this person’s head and directly taking control of his hands.
Alas, this is not possible. But it is possible to take his computer under remote control. But for this, as a rule, it is necessary that the person on the other end install the client program and open access. And if we are talking about a very inexperienced user, you will have to explain for several hours how to do it. And not the fact that it will work.
Luckily, Google just made life a lot easier for everyone. The company has long had a remote administration tool, Chrome Remote Desktop. But now it has become a little easier.
Now it is enough for users through the Chrome browser to visit corresponding site and sign in to your Google account. Then, on the “remote support” tab, the user must download and install the Chrome Remote Desktop extension. Luckily this is being done literally in two clicks, so even a grandmother who saw a computer for the first time will cope with the task.
Then, in the «Get support» field, you must click the «Generate code» button and dictate the resulting combination of twelve digits to the administrator.
The administrator must, on his computer in the Chrome Remote Desktop extension, enter the received code in the “Providing support” field. Everything. Now the administrator can solve any problems on the controlled computer via the Internet. Never before has remote access been so easy.
The Chrome Remote Desktop tool hasn’t been particularly difficult before, but now anyone with the ability to move a mouse can do the job. And this is a real blessing for those who often have to save relatives from another disaster from the category “I pressed something and it broke”.
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